Terms & Conditions

By creating an account, accessing, or using CloudAI Workflow, you agree to these Terms. If you are using the service on behalf of an organization, you confirm you have authority to bind that organization.

• Service: the CloudAI Workflow platform and related applications.
• Organization: the company or team account under which users are provisioned.
• User: an individual authorized to access the Service within an Organization.
• Content: data, files, and materials submitted or generated by Users.
• AI Features: the machine learning and artificial intelligence capabilities integrated into the Service, including but not limited to workflow automation suggestions, data analysis, content generation, image classification, and conversational assistants.
• AI Outputs: any text, data, recommendations, predictions, classifications, or other content produced by the AI Features.

CloudAI Workflow provides workflow automation, attendance, and related features delivered as a subscription service. We may add or refine features over time to improve reliability, security, and usability.

The Service incorporates artificial intelligence features to enhance productivity and automate certain functions. Use of AI Features is subject to the AI-specific terms set forth in this Agreement.

The Service may connect to third-party platforms, including Google, at your request, so CloudAI Workflow can read from or write to those platforms on your behalf. Connecting a third-party account is always initiated by you and uses that platform's standard OAuth or equivalent authorisation flow.

Google integration (Google Sheets and Google Drive)

When you authorise CloudAI Workflow to access Google APIs:

• Your use of CloudAI Workflow's Google integration is subject to Google's own terms, including the Google API Services User Data Policy and its Limited Use requirements. CloudAI Workflow's use and transfer of information received from Google APIs adheres to that policy; the specific scopes, justifications, and data-handling practices are listed in the "Google User Data" section of our Privacy Policy.
• You may revoke CloudAI Workflow's access at any time from inside the Service (Connections → Permissions → Disconnect Google) or directly from your Google account at myaccount.google.com/permissions. Disconnecting from inside CloudAI Workflow also calls Google's revocation endpoint.
• You are responsible for the lawfulness of the data you authorise CloudAI Workflow to read or write. For example, you must have the right to share the contents of a Google Sheet with CloudAI Workflow before connecting it.

We may add, modify, or remove third-party integrations from time to time. If a third party changes or revokes the APIs we depend on, we will make reasonable efforts to adapt the Service, but we do not guarantee uninterrupted availability of any specific integration.

The Service incorporates artificial intelligence and machine learning technologies to enhance productivity and automate certain functions. These AI Features are designed as assistive tools to support, not replace, human decision-making.

AI Features may include:

• Workflow and process automation suggestions
• Data analysis and summarization
• Form and document generation
• Image and content classification
• Conversational assistants for administrative tasks

You acknowledge that AI technologies have inherent limitations, including the potential to produce outputs that are inaccurate, incomplete, biased, outdated, or contextually inappropriate. The performance of AI Features may vary based on input quality, data availability, and evolving model capabilities.

AI Features may be updated, modified, improved, or discontinued at any time without prior notice. We make no commitment to maintain any particular AI capability or level of performance.

AI Outputs are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express, implied, or statutory. We do not warrant that AI Outputs will be accurate, complete, reliable, current, error-free, or fit for any particular purpose.

You expressly understand and agree that:

• AI Outputs may contain errors, omissions, or inaccuracies
• AI Outputs may not reflect current laws, regulations, industry standards, or best practices
• AI Outputs should not be used as a substitute for professional judgment or expertise
• The quality and relevance of AI Outputs depends on the data and prompts you provide
• AI models may produce different or inconsistent outputs for similar inputs
• AI Outputs may reflect biases present in training data or algorithms

We do not review, verify, or endorse AI Outputs for accuracy or appropriateness. Any reliance on AI Outputs is at your sole risk.

AI Features are intended to assist human users, not to operate autonomously or make decisions on your behalf. You are solely responsible for:

• Reviewing and verifying all AI Outputs before use, implementation, or distribution
• Making all final decisions regarding any actions based on AI Outputs
• Ensuring AI Outputs are appropriate, accurate, and suitable for your intended use case
• Obtaining independent professional advice where necessary
• Supervising and overseeing all AI-assisted processes within your organization
• Correcting, modifying, or rejecting AI Outputs that are inaccurate, incomplete, or unsuitable

AI Outputs do not constitute professional, legal, financial, medical, tax, human resources, safety, or regulatory advice. Such outputs are informational only and do not create any professional relationship, duty of care, or fiduciary obligation.

You agree not to rely on AI Outputs for critical decisions affecting health, safety, legal rights, financial outcomes, or regulatory compliance without independent verification by qualified professionals.

• You must provide accurate information and keep your credentials confidential.
• Admins may invite, suspend, or remove users tied to their organization.
• You are responsible for actions taken under your account unless caused by our breach.

Fees: You agree to pay all fees specified in your Order Form or selected Plan. Fees are non-refundable except as required by law.

Seats: Subscriptions are billed on a per-seat basis. You may add users mid-cycle, and pro-rated charges will apply. Reducing seat count will take effect at the next renewal.

Taxes: You are responsible for all taxes (VAT, GST, Sales Tax) associated with your purchase, other than taxes based on our net income.

You will use the Service in compliance with all applicable laws and internal policies. You are responsible for securing endpoints, managing access controls, and ensuring data shared with us is lawful to process.

With respect to AI Features, you are additionally responsible for:

• Reviewing, verifying, and approving all AI Outputs before use or implementation
• Maintaining appropriate human oversight of all AI-assisted processes and workflows
• Promptly reporting AI errors, unexpected behavior, or outputs that appear harmful or inappropriate
• Ensuring that your use of AI Outputs complies with all applicable laws, regulations, and professional standards
• Training and informing personnel who use AI Features about their limitations and proper use

CloudAI Workflow and its content are owned by us or our licensors. You receive a limited, non-exclusive, non-transferable license to use the Service. Feedback you provide may be used to improve the product.

You may not:

• Attempt to reverse engineer, interfere with, or disrupt the Service.
• Upload unlawful, infringing, or harmful content.
• Use the Service for high-risk scenarios where failure could lead to injury or damage.

With respect to AI Features, you additionally may not:

• Use AI Features to generate content that is illegal, harmful, defamatory, discriminatory, or infringes third-party rights
• Attempt to circumvent, disable, or manipulate AI safety measures, content filters, or usage limits
• Use AI Outputs in high-risk applications, such as medical diagnosis, legal proceedings, financial decisions, or safety-critical systems, without appropriate human verification and professional oversight
• Misrepresent AI-generated content as solely human-created where disclosure is legally required or where such misrepresentation could cause harm
• Use AI Features to automate violations of these Terms, applicable law, or third-party rights
• Intentionally input data designed to produce harmful, biased, or illegal outputs

We may modify or discontinue features with notice where practicable. If a material change materially diminishes core functionality, affected customers may terminate as outlined in their order form.

Certain AI Features or other functionality may be designated as "beta," "experimental," "preview," or similar terms. Such features are provided for evaluation purposes and:

• Are provided "AS IS" without any warranty or service level commitment
• May contain bugs, errors, or produce unexpected results
• May be modified, suspended, or discontinued at any time without notice
• May have limited or no customer support
• Should not be relied upon for production or business-critical use cases

Your use of experimental features is entirely at your own risk. Feedback on experimental features may be used to improve the Service without compensation or attribution.

Either party may terminate for uncured material breach. We may suspend or terminate accounts that violate these Terms, pose security risks, or fail to pay applicable fees.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL AI FEATURES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY, COMPLETENESS, OR RELIABILITY OF AI OUTPUTS
• UNINTERRUPTED OR ERROR-FREE OPERATION
• COMPATIBILITY WITH YOUR REQUIREMENTS OR EXPECTATIONS

Some jurisdictions do not allow the exclusion of certain warranties. In such cases, the above exclusions apply to the fullest extent permitted by applicable law.

Exclusion of Consequential Damages: To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

AI-Specific Exclusions: Without limiting the foregoing, we shall have no liability for:

• Decisions made or actions taken based on AI Outputs
• Inaccuracies, errors, omissions, or biases in AI-generated content
• Losses arising from reliance on AI recommendations, predictions, or classifications
• Unavailability, modification, degradation, or discontinuation of AI Features
• Third-party claims arising from your use or distribution of AI Outputs
• Failure of AI Features to meet your expectations or requirements

Cap on Damages: Our total aggregate liability arising out of or related to these Terms will not exceed the greater of (a) the amounts paid by you to us in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred dollars ($100 USD).

These limitations apply regardless of the legal theory (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

You agree to defend, indemnify, and hold harmless CloudAI Workflow, its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service or AI Features
• Your reliance on AI Outputs
• Decisions or actions you take based on AI-generated content
• Your violation of these Terms or applicable laws
• Your infringement of any third-party rights
• Content you submit, generate, or distribute using the Service
• Your failure to maintain appropriate human oversight of AI-assisted processes
• Claims by third parties related to your use or distribution of AI Outputs

This indemnification obligation survives termination of these Terms and your use of the Service.

You are solely responsible for determining whether your use of the Service and AI Features complies with all applicable laws, regulations, industry standards, and professional requirements in your jurisdiction.

We make no representation or warranty that:

• The Service or AI Outputs comply with any specific laws, regulations, or standards
• AI Features are suitable for use in regulated industries or professions
• AI Outputs meet professional standards, licensing requirements, or ethical guidelines in any field
• The Service satisfies data protection, privacy, or sector-specific compliance requirements

You must independently assess the appropriateness of using AI Outputs in contexts subject to legal, regulatory, or professional oversight. This includes, but is not limited to, healthcare, legal services, financial services, human resources, and safety-critical applications.

We aim to resolve issues amicably. If unresolved, disputes will be handled via arbitration or another agreed process, except where prohibited by law. Nothing limits either party's ability to seek injunctive relief for misuse of intellectual property or security incidents.

Governing law and venue will be specified in your order form or, if none, the laws of the jurisdiction where CloudAI Workflow is incorporated, excluding conflict-of-law principles.

We may update these Terms to reflect changes in the Service, AI Features, or legal requirements. We will post updates and revise the effective date. Material changes affecting AI Features or liability provisions will be communicated with reasonable notice. Continued use after changes become effective constitutes acceptance.

Questions about these Terms? Contact [email protected].