What's new: workflow analytics and bottleneck detection
See where requests stall across every site, shift, and crew — and act before they pile up.
The CloudAI team
You can't fix a bottleneck you can't see. Our latest release surfaces exactly where work slows down across your operation — so you can act before a backlog forms.
What's new
- Stage timing. See how long requests sit at each step, on average and right now.
- Bottleneck detection. The steps where work piles up are flagged automatically, ranked by impact.
- Cross-site comparison. Compare throughput across sites, shifts, and teams to spot where a process is breaking down.
Why it matters
Most delays aren't dramatic. They're a step that quietly takes a day longer than it should, repeated across hundreds of requests. Individually invisible; collectively expensive.
Analytics turns that invisible drag into something you can point at and fix — reassign an approver, adjust a rule, or split a step that's doing too much.
Getting started
If you're already running workflows, the analytics are live now — no setup required. Open the analytics view to see your current bottlenecks ranked by how much time they're costing.